As you become more engaged online through social media, shopping, education, finance, healthcare, and other applications, and you are following the best practices we discussed in a prior blog to protect your information online, you may be considering using a Virtual Private Network (VPN).  A VPN helps encrypt your data, whether on your home network or using a public Wi-Fi connection, to keep your data safe. VPN products can offer a variety of services beyond encryption that may be helpful to you.

Some of the benefits of using a VPN when accessing online services and information are:

• Enhanced Privacy and Security – VPNs encrypt your internet connection, making it difficult for hackers, ISPs, and even governments to track your online activities.

• Remote Access – VPNs allow employees to access their company’s network remotely, enabling them to work from anywhere with an internet connection.

• Safe Online Transactions – VPNs provide a secure environment for conducting sensitive transactions, such as online banking or shopping.

• Anonymity – While not completely anonymous, VPNs can significantly reduce your digital footprint by hiding your IP address.

Although there are many benefits to using a VPN, there are some challenges and potential issues:

• Potential Speed Reduction – The encryption process and server distance can sometimes slow down internet speeds, particularly with low-tier VPN services.

• Legal and Regulatory Issues – VPNs are restricted or banned in some countries and using them could lead to legal consequences.

• Compatibility and Complexity – Setting up a VPN can be complex for non-technical users, and compatibility issues may arise with certain devices or networks.

• Reliability Concerns – Some VPNs may suffer from connection drops, which can interrupt services and cause frustration.

• Trustworthiness of VPN Providers – Not all VPN services are created equal. Some may log and sell user data, negating the privacy benefits of using a VPN.

Now that you know the potential benefits and issues to using a VPN, here are things to consider when shopping for a VPN service:

• Understand Your Needs – Before diving into the features of various VPN providers, it’s essential to understand what you need from a VPN. Are you looking to enhance your privacy, hide your location, or secure your data on public Wi-Fi? Your priorities will influence which features are most important to you.

• Check the Provider’s Logging Policy – One of the most crucial aspects of a VPN is its logging policy. A reliable VPN provider should have a strict no-logs policy, ensuring that your online activities are not recorded or stored.

• Assess the Level of Encryption – Encryption is what keeps your data secure as it travels over the internet. Look for providers that offer robust encryption standards, such as AES-256, to protect your information from prying eyes.

• Evaluate Server Networks – The size and distribution of a VPN provider’s server network can affect your internet speed and the ability to bypass geo-restrictions. A larger network means more options and better chances of finding a fast, nearby server.

• Consider Speed and Performance – VPN services can vary in speed and performance. While some reduction in speed is expected due to encryption, a good VPN provider should offer a service that minimizes this impact. Check independent reviews for speed test results.

• Investigate Optional Features – Some VPNs come with additional features such as ad-blocking, malware protection, or multi-hop connections. Decide which, if any, of these features are important to you and choose a provider that offers them.

• Research the Provider’s Reputation – The reputation of a VPN provider is telling of their reliability. Look for providers with a history of protecting user privacy and read reviews from trusted sources.

• Examine the Pricing and Value – Compare the pricing of different VPN services. While free VPNs may be tempting, they often come with limitations and security risks. A paid service offers better security and features.

• Check for a User-Friendly Interface – A user-friendly interface can make setting up and using a VPN much easier, especially if you’re new to the process. Look for services that offer intuitive apps for various devices.

• Review the Customer Support – Reliable customer support is vital, especially if you encounter issues. Check if the provider offers 24/7 support through multiple channels, such as live chat or email. For more detailed reviews and comparisons, consider exploring resources such as PCMag, Wired, and Cybernews.

• Read the Fine Print – Before committing to a VPN service, read the terms of service and privacy policy carefully. This will help you understand the provider’s commitments to user privacy and any potential red flags.

• Test the Service – Many reputable VPN providers offer a trial period or money-back guarantee. Use this opportunity to evaluate the service’s performance and ensure it meets your expectations before making a long-term commitment.

A VPN service is a powerful tool for enhancing online security and privacy, but there are many considerations when selecting a VPN service. Users must carefully weigh the benefits against the potential challenges and choose a reputable VPN provider to ensure the best experience. As with any technology, informed use is the key to maximizing the advantages while minimizing the risks.

If you are interested in more information regarding VPNs, please read these online resources:

Why You Need a VPN, and How to Choose the Right One – https://www.pcmag.com/how-to/what-is-a-vpn-and-why-you-need-one

What is a VPN and what does it do? – https://us.norton.com/blog/privacy/what-is-a-vpn

What Is a VPN, and Why Would I Need One? – https://www.howtogeek.com/133680/htg-explains-what-is-a-vpn/

The 10 Best VPN Services for 2024  – https://www.pcmag.com/picks/the-best-vpn-services

5 Best VPN Services (2024) – https://www.wired.com/story/best-vpn/

Best VPN Services of 2024 – tested by cybersecurity experts – https://cybernews.com/best-vpn/

Protect your information online  – https://mobroadband.org/protecting-your-information-online/

In my blog Protecting Your Information Online, I recommend using unique usernames and passwords for every account you create.  For most of us this creates a unique problem in trying to remember all those usernames and passwords. For most of our accounts, our email is our username, but that still leaves the passwords.

Password managers offer a multitude of benefits. They generate strong, unique passwords for each account, reducing the risk of identity theft and account takeovers. By storing all passwords in a secure vault, they eliminate the need to remember multiple login details, streamlining the authentication process. Additionally, many password managers can fill in personal information on web forms, saving time during account creation or online purchases. Password managers can be used across multiple devices, so you have your passwords on your phone, computer, or tablet. They also alert users to potential security breaches, promoting better password hygiene and overall digital safety.

Here are some factors to consider when selecting a password manager:

Multi-Factor Authentication (MFA) – Look for a password manager that supports MFA. MFA adds an extra layer of security by requiring more than just your username and password for authentication. It might involve a PIN sent via text message or an authentication app.

Password Storage Location – Decide whether you prefer a cloud-based or desktop-based solution. Cloud-based options offer convenience and accessibility, while local storage might be preferred.

Recovery of the Master Password – Although password managers eliminate the need to remember multiple passwords, you still need to recall the master password. Choose a manager that provides a way to recover your master password if forgotten, such as a special key or emergency contact.

Free or Paid – Evaluate the features versus the cost of the password manager. A free version might suffice if you only have a few accounts and do not require storing other personal information. Features such as data encryption and access across multiple devices and security such as multifactor authentication, may only be available in subscription-based password managers.

Additional Features – Explore secondary features like automated device sync, multi-factor authentication, autofill, and multi-platform support. Consider your specific needs when evaluating these features.

User Experience – Opt for a password manager with an intuitive interface. It should generate unique passwords for each account and make it easy to manage your credentials.

Among the most popular password managers, 1Password stands out for its user-friendly interface and robust security features, making it an excellent choice for new users. Bitwarden, praised for its free version, offers a solid range of features without cost, appealing to those seeking a balance between functionality and budget. Dashlane, although on the pricier side, provides a polished experience with premium features.

For those who prioritize financial features and multi-device compatibility, LastPass has been recognized as a strong contender, despite some concerns over its security in the past. Meanwhile, NordPass is noted for its overall performance, making it a top pick for many users.

You will also notice that password manager features are now being integrated into web browsers such as Google Chrome, Microsoft Edge, and Mozilla Firefox. They are designed to store, generate, and autofill your passwords across various websites. Choosing between a browser-based password manager and a third-party service depends on your individual needs and security requirements. If you have a limited number of accounts, the convenience and cost-effectiveness of a browser’s built-in manager might suffice. However, if you have multiple accounts and accounts that you would consider sensitive such as healthcare and financial accounts, investing in a dedicated password manager could provide the enhanced security and features necessary for peace of mind.

When you do decide on a password manager and begin to setup the system, to store, manage and create new passwords for your existing and new accounts, be sure to follow these best practices:

Create Strong and Unique Passwords – A strong password is your first line of defense against unauthorized access. Use a mix of upper- and lower-case letters, numbers, and symbols to create complex passwords. Avoid using easily guessable information such as birthdays or pet names. The auto create feature of most password managers will take care of this for you.

Employ Multi-Factor Authentication – Whenever possible, enable multi-factor authentication (MFA) for an added layer of security. This typically involves a combination of something you know (a password), something you have (a mobile device), and something you are (biometric verification).

Regularly Update Your Passwords – While it’s important not to change passwords too frequently, as it can lead to weaker choices, regular updates are necessary especially if there’s a suspicion of a data breach. Try to change annually and you may want to consider quarterly or every 6 months for sensitive accounts.

Never Reuse Passwords – Each account should have a unique password. Reusing passwords across multiple sites increases the risk that if one account is compromised, others will follow. Most password managers will warn you if you are reusing a password or using it for multiple accounts.

Store Passwords Securely – Ensure that your password manager uses strong encryption to protect your passwords at rest and in transit. This prevents them from being easily deciphered if intercepted.

Monitor Password Strength – Use the password manager’s built-in tools to monitor the strength of your passwords and update any that are weak or compromised.

Selecting and using the password manager that meets your needs will create a more secure and streamlined experience as you use online applications and services.

For more information, please visit the following websites:

Protecting Your Information Online

• https://mobroadband.org/protecting-your-information-online/

Seven Factors to Consider When Choosing the Right Password Manager – Forbes

• https://www.forbes.com/sites/forbestechcouncil/2022/02/09/seven-factors-to-consider-when-choosing-the-right-password-manager/

How To Choose the Best Password Management Software In 2024

• https://www.spotsaas.com/blog/choose-best-password-management-software/

Password security 101: Why you need a password manager- Zoho

• https://www.zoho.com/blog/vault/password-security-101-why-you-need-a-password-manager-and-how-to-select-one.html

Picking the right password for your password manager-Bitwarden    

• https://bitwarden.com/blog/picking-the-right-password-for-your-password-manager/

Browser Password Manager or a Standalone Password Service – Consumer Reports 

• https://www.consumerreports.org/electronics-computers/password-managers/browser-password-manager-or-standalone-password-service-a1214951437/

Links to password Managers:

1Password – https://1password.com/

Bitwarden – https://bitwarden.com/

Dashlane – https://www.dashlane.com/personal-password-manager

LastPass – https://www.lastpass.com/

NordPass – https://nordpass.com/personal-password-manager/

Do your friends, family, or neighbors turn to you for help with the internet, computers, or online tools like social media and banking? Are you eager to expand your digital skills and use them to benefit your community? Do you enjoy volunteering to support others?

If you answered yes, we invite you to become a University of Missouri Digital Ambassador for your community.

What Does Being a Digital Ambassador Involve?

As a Digital Ambassador, you’ll receive comprehensive training covering internet connectivity, troubleshooting home networks, password security, and using online tools like Google Workspace and Microsoft Office. You’ll also learn effective teaching methods for adults. The training will prepare you to assist community members in integrating digital tools into their daily lives.

We provide you with resources such as handouts, presentations, and promotional materials available online and on a flash drive. Extension faculty at the county and state levels will support you with additional materials and guidance for your community engagements.

In exchange for this training and support, we ask you for 40 hours of volunteer service over the next year. You can contribute by staffing local library help desks, offering one-on-one assistance, educating civic groups, or promoting digital tools at community events.

How You Can Make an Impact?

Digital Ambassadors play a crucial role in empowering communities through digital literacy. For example, you can help individuals navigate online banking, healthcare portals, job searches, and more. By collaborating with local businesses and sponsors, you may even facilitate access to devices for those in need.

Moreover, you’ll identify and support experts within your community who can share their knowledge on specific online applications, enhancing local educational efforts.

Join Us Today!

Digital Ambassadors across Missouri are already making a difference. They’re promoting online safety, providing personalized consultations, and advocating for digital education.

Ready to transform lives through digital empowerment? Register now to become a Digital Ambassador! Visit mobroadband (https://mobroadband.org/digital-ambassador/) for more information and to sign up. Stay updated on training opportunities and program developments in your area.

Together, we can build a digitally inclusive Missouri!