Understanding Drive-By and Pop-Up Computer Infections

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I’ve just spent some time scanning a computer in my house that had a pop-up virus trying to infect it. Drive-by and pop-up infections are quite common and can lead to your computer and data being compromised.

Drive-by downloads are a form of cyberattack where malware is unintentionally downloaded and installed on a user’s computer. This can occur when a user visits a compromised website or clicks on a deceptive link. The downloaded malware can then perform various malicious activities, such as hijacking the computer, spying on network activity, or destroying data.

Pop-up computer infections, on the other hand, often masquerade as legitimate warnings or advertisements. They can be very persistent, tricking users into clicking on them, which may lead to the installation of malware. These pop-ups can appear even when not browsing the internet, indicating the presence of adware or other malicious software on the system.

To protect against these threats, follow these recommendations:

Keep Your Software Updated – Regularly update your operating system, browser, and any installed software to patch security vulnerabilities.

Install an Ad-Blocker – Ad-blockers can prevent malicious ads from appearing and reduce the risk of accidental clicks that could lead to malware infections. PC Mag has their list of top 5 add blockers.

Use Antivirus Software – A reliable antivirus program can detect and remove malicious software before it harms your system. PC Mag and CNet have their reviews of Antivirus programs for the year.

Enable “Click-to-Play Plugins” in Your Browser – This prevents multimedia content from running automatically and can stop drive-by downloads from executing.

Download Software from Trusted Sources – Be cautious of downloading free software. Ensure you obtain it from legitimate sources and providers to avoid bundled malware.

Adjust Browser Security Settings – Maintain your browser’s default security settings or enhance them to block unauthorized downloads and pop-ups.

Be Wary of Social Engineering – Educate yourself on the tactics used by cybercriminals to lure users into downloading malware, such as phishing emails and fake websites.

Regular Backups – Keep regular backups of your important data. In case of an infection, you can restore your system without losing critical information.

For those who suspect their system may be infected, here’s a step-by-step guide to help you navigate through the process:

Disconnect from the Internet – As soon as you suspect an infection, disconnect your computer from the internet. This prevents the malware from transmitting any sensitive data and stops it from downloading additional malicious components. For pop-up infections, you can power down your machine by holding the power button in for 10 seconds. Many of these pop-up infections run in the computer memory to start and by shutting down the computer without clicking on any recommended links or trying to close the applications on your computer can reduce the chance of further infection.

Enter Safe Mode (Windows MacOS) – Reboot your computer in Safe Mode. This will start your computer with only the essential programs running, which can help prevent the malware from loading.

Check Installed Programs – Review your installed programs and remove anything that looks suspicious or that you don’t remember installing.

Run Antivirus Scans – Use a reputable antivirus program to run a thorough scan of your system. Malwarebytes Anti-Malware is a widely recommended tool for removing malware and unwanted programs. Malwarebytes has both a free and subscription-based service.

Use Secondary Scanners – Sometimes, a second opinion is necessary. Tools like HitmanPro can provide a secondary scan that might catch malware that slipped past your primary antivirus software. Hitman Pro.Alert is their fee-based version.

Reset Your Browsers – Malware often makes changes to your browser settings. Resetting your browsers to their default settings can undo these changes. Once at the default setting, you can change back to any customizations you made to enhance security above the default settings.

Update Your Software – Ensure that your operating system, browsers, and all plugins are up to date with the latest security patches. Outdated software can be vulnerable to exploitation by malware.

Change Passwords – After cleaning your system, change your passwords. This is a crucial step, as malware can capture keystrokes and compromise your accounts.

Backup Your Data – Regularly back up your data to an external drive or cloud storage. If you have a backup from before the infection, you may be able to restore your files if they’ve been damaged or encrypted by malware.

Stay Informed – Educate yourself on the latest threats and how to avoid them. Drive-by downloads can exploit vulnerabilities in outdated software, so keeping informed can help you stay one step ahead of potential infections.

Consult Local Computer Repair Professionals – If you’re not confident in your ability to clean your system or if the infection persists, seek the help of your local computer professional. It’s better to get expert assistance than to risk further damage to your system.

While drive-by and pop-up computer infections pose a significant risk, awareness and proactive measures can greatly reduce the chances of falling victim to these cyber threats. It’s a continuous battle against cybercriminals, but with the right tools and practices, you can safeguard your information and continue to enjoy the benefits of your digital life.

You can find additional information and resources at the following sites:

Malware Protection for Home 2023 | Malwarebytes

Download HitmanPro: Scan and Remove Malware

Best Antivirus Software for 2024 – CNET

The Best Ad Blockers for 2024 | PCMag

What are drive-by downloads + drive-by attack prevention tips | Norton

How to remove a fake virus alert – Norton

How to Enable Click-to-Play Plugins in Every Web Browser (howtogeek.com)

Start your PC in safe mode in Windows – Microsoft Support

Start up your Mac in safe mode – Apple Support

Common Issues with Home Networks and How to Fix Them

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A home network connects multiple devices, such as computers, smartphones, tablets, TVs, printers, and smart home devices, to each other and to the internet. Sometimes you may encounter problems with your home network that affect your online experience. Here are some of the most common issues with home networks and how to fix them:

Slow Internet Speeds

If your internet connection is slow or lagging, you may have several possible causes, such as:

  • Your internet service provider (ISP) may be having issues or throttling (i.e., limiting) your bandwidth because of the service package purchased
  • Your modem or router is outdated or malfunctioning
  • Your network is congested with too many devices or applications
  • Your network is affected by interference from other wireless signals or devices
  • Your device is infected with malware or running too many background processes

To fix slow internet speeds, you can try the following solutions:

  • Update your modem and router firmware to the latest version. Firmware updates can improve performance and security of your network devices.
  • Reduce the number of devices or applications that are using your network. Close any unnecessary tabs or programs on your device and disconnect any devices that are not in use.
  • Change the location or channel of your router. Place your router in a central and elevated position, away from walls, metal objects, and other sources of interference. Change the wireless channel of your router using the router’s web interface or app. Changing the channel of the Wi-Fi may improve signal strength and reduce interference from neighboring routers.
  • Scan your device for malware and remove any suspicious files or programs. Use reputable antivirus software and keep it updated regularly.
  • Restart your device, modem, and router. Sometimes, a simple reboot can clear any temporary issues and improve your network performance.
  • Test your internet speed using an online tool such as Speedtest.net and compare it with your ISP’s advertised speed. If there is a significant difference, contact your ISP and report the problem.

Devices Not Connecting

If you have trouble connecting a device to your network, it may be because of one of these reasons:

  • Your device’s Wi-Fi adapter is disabled or faulty
  • Your device’s network settings are incorrect or incompatible
  • Your device’s network drivers are outdated or corrupted
  • Your router’s security settings are blocking your device
  • Your router’s DHCP server is not assigning IP addresses properly. DHCP stands for Dynamic Host Configuration Protocol, which is a service that assigns IP addresses to devices on your network automatically.

To fix connection issues, you can try these solutions:

  • Check your device’s Wi-Fi adapter and make sure it is enabled and working properly. You can use the network troubleshooter on Windows or the wireless diagnostics on Mac to diagnose and fix any problems with your Wi-Fi adapter.
  • Check your device’s network settings and make sure they match your router’s settings. For example, if your router uses WPA2 encryption, your device should also use WPA2 encryption. If your router uses a static IP address, your device should also use a static IP address. WPA stands for Wi-Fi Protected Access.
  • Update your device’s network drivers to the latest version. Network drivers are software that allows your device to communicate with your network hardware. You can update them manually from the device manufacturer’s website or automatically using a driver updater tool from the device manufacturer.
  • Check your router’s security settings and make sure they are not blocking your device. For example, if your router has a MAC (media access card) address filter, you need to add your device’s MAC address to the allowed list. If your router has a firewall, you need to allow the ports and protocols that your device uses.
  • Check your router’s DHCP server and make sure it is enabled and working properly. If DHCP is disabled or malfunctioning, you may need to assign IP addresses manually or reset your router.

Intermittent Connectivity

If your Internet or home network connection drops frequently or randomly, it might be caused by:

  • Your ISP is having outages or maintenance
  • Your modem or router is overheating or overloaded
  • Your network cable is damaged or loose
  • Your wireless signal is weak or unstable
  • Your device is switching between networks

To fix intermittent connectivity, you can try these solutions:

  • Check your ISP’s status page or social media accounts for any reports of outages or maintenance. If there is an issue on their end, you will have to wait until they resolve it.
  • Check your modem and router for any signs of overheating or overload. If they feel hot to the touch or have blinking lights, you may need to cool them down or reduce their workload. You can do this by placing them in a well-ventilated area, unplugging any unnecessary devices, and limiting bandwidth-intensive activities such as streaming or gaming.
  • Check your network cable for any signs of damage or looseness. If the cable is frayed, bent, or disconnected, you may need to replace it or reconnect it securely.
  • Check your wireless signal for any signs of weakness or instability. If the signal is weak or fluctuating, you may need to improve it by moving closer to your router, reducing interference, or using a Wi-Fi extender or mesh network.
  • Check your device for any signs of switching between networks. If your device is connected to multiple networks, such as Wi-Fi and cellular, it may switch between them depending on the signal strength and availability. You can prevent this by disabling the network that you don’t want to use or setting a priority for the network that you want to use.

By following these diagnostics steps and implementing one or more of the solutions provided, you can get your home network and your devices connecting at their fastest speeds and enjoying the information and resources available on the In