Using email functions to enhance communication and perform tasks:

• https://edu.gcfglobal.org/en/topics/emailbasics/
• https://www.digitallearn.org/courses/intro-to-email
• https://www.digitallearn.org/courses/intro-to-email-2-beyond-the-basics
• https://www.denverlibrary.org/ctc/computer-basics-email
• https://assessment.digitalliteracyassessment.org/email/practice/understanding-email

Strategies for maintaining the security of computer equipment and using the Internet in a safe and
responsible manner:

• https://edu.gcfglobal.org/en/topics/onlinesafety/
• https://www.digitallearn.org/courses/internet-privacy
• https://www.digitallearn.org/courses/online-scams
• https://www.denverlibrary.org/ctc/digital-privacy-and-security
• https://www.denverlibrary.org/ctc/viruses-and-malware-basics
• https://techboomers.com/p/internet-safety
• https://techboomers.com/p/internet-privacy
• https://techboomers.com/p/passwords
• https://www.digitallearn.org/courses/accounts-passwords
• https://www.netliteracy.org/safe-connects/safe-connects-videos/safe-connects-resource-downloads/ (lesson materials for school-aged students through adults)
• https://georgia4h.org/programs/focus-areas/agriculture-stem/science-technology-engineering-math/digital-ambassadors/ (Lessons on Internet safety via Training link)

Understanding internet access, searches, browsers, and links:

• https://edu.gcfglobal.org/en/topics/internet/
• https://www.digitallearn.org/courses/basic-search
• https://www.digitallearn.org/courses/intro-to-searching-videos-on-youtube
• https://www.digitallearn.org/courses/cloud-storage
• https://www.denverlibrary.org/ctc/computer-basics-internet
• https://www.denverlibrary.org/ctc/search-engine-optimization-basics
• https://techboomers.com/p/introduction-to-the-internet
• https://techboomers.com/p/wifi

Using Microsoft Office and other programs and functions on the computer:

• https://edu.gcfglobal.org/en/topics/office/
• https://www.digitallearn.org/courses/microsoft-word
• https://www.denverlibrary.org/ctc/computer-basics-saving-finding-files
• https://assessment.digitalliteracyassessment.org/ms-word-office2016/practice/creating-and-saving

Equipment and Devices:

• https://edu.gcfglobal.org/en/topics/computers/
• https://www.denverlibrary.org/ctc/computer-basics-getting-started
• https://www.digitallearn.org/courses/why-use-a-computer
• https://www.digitallearn.org/courses/getting-started-on-a-computer
• https://edu.gcfglobal.org/en/topics/smartphonesandtablets/
• https://edu.gcfglobal.org/en/topics/technology-buying-guide/
• https://assessment.digitalliteracyassessment.org/basic-computer-skills/practice/getting-started-with-computers

Operating Systems:

• https://www.digitallearn.org/courses/using-a-pc-windows-10
• https://edu.gcfglobal.org/en/topics/windows/
• https://edu.gcfglobal.org/en/topics/macos/
• https://www.digitallearn.org/courses/using-a-mac-os-x

Learning resources primarily focus on Internet safety for younger audiences through video presentations, with additional content designed for senior citizens. Trainers have access to lesson plans via Powerpoint presentations.

Course access for students and trainers is through links to external learning websites, many of which offer video instruction, written transcripts, course material that can be downloaded for offline use, and certificates of completion.

Tutorials, articles, and videos covering course content are available to teachers and students, with additional resources provided for tech trainers. Free educational website teaching older adults and/or inexperienced Internet users how to use popular websites and internet-based applications (re: shopping online, online entertainment, social websites and apps, and understanding the basics of technology)

Audio course content and instruction, quizzes on course content, and supplemental learning activities are
available to trainers and students. Based in the UK, numerous, free online resources on basic computer skills, using the Internet for multiple purposes, and preparing for a job search. A few courses focus on navigating public sector resources in the UK for health and other needs.

Lesson plans, course handouts, and supplemental materials are accessible for trainers and students. Free online courses and teaching guides for numerous content areas of basic digital literacy, including how-to projects using basic Internet and computer programs. Many courses are linked to external online
resources (e.g. Goodwill/GCF, Udemy, Digital Learn). Some external resources are primarily available for
registered library users, while a limited number of courses are available directly through this library site.