Artificial Intelligence (AI) chatbots are transforming government digital services, providing 24/7 accessibility and improved citizen engagement. Leveraging technologies like Natural Language Processing (NLP) and Machine Learning (ML), AI chatbots interpret human language, offering relevant answers and streamlining citizen-government interactions.
New advancements in Generative AI, such as Large Language Models (LLMs) – ChatGPT – have spurred interest in the next generation of chatbots. It is vital for the public sector to approach this technology with care, keeping humans in the loop, maintaining control and security, and considering potential risks like bias and misinformation.
Government Technology is partnering with subject matter experts from NeuroSoph Inc. to provide state and local leaders with important insights and essential knowledge on implementing controlled and secure AI chatbots.
Join the live webinar on November 16 to learn: